PRIVACY POLICY

Legal Notice on Data Protection

At INCENTIVA, we have always been concerned with the protection of personal data. Therefore, we have updated our Privacy Policy to align it with the new regulations and inform you about changes that affect your rights:

Who is responsible for processing your personal data?

INCENTIVA PROMOCIONES Y EVENTOS S.L. CIF: B83044701, with its registered office at: Calle Segundo Mata número 1, 28224 Pozuelo de Alarcón (Madrid).

For what purpose do we process your personal data?

The data collected by INCENTIVA from www.transcard.es within your activities is processed for the following purposes:

• To manage your participation in the Transcard Program
• To send you relevant communications related to the Program.
• To deliver the requested items or products to you.

How long do we retain your data?

We retain your data for the duration of the Program. In cases where it is necessary to retain your data to comply with a legal obligation, it will be blocked and deleted once such obligation has ended.

Why do we use your personal data?

Your personal data is processed by INCENTIVA on the following legal bases:

• Your consent or when voluntarily provided by you through any means (paper forms, web forms, email).
• The maintenance, development, and execution of a contractual relationship that we have with you, in the case of: (I) service provision; (II) commercial, administrative relationships, among others.
• For legitimate interest, always respecting your right to personal data protection, honor, and privacy, for the development and dissemination of the Program.

To whom do we disclose your data?

Your data will be kept under strict security measures to ensure its confidentiality and safety. Likewise, it will only be shared with the following entities for the following purposes:

• Establishments and suppliers to ensure the delivery of gifts or prizes obtained within the Program.
• Your data will not be shared with third parties unless necessary for the provision of the requested service.

For example, services that may involve processing your personal data on behalf of INCENTIVA include but are not limited to: multidisciplinary professional services, logistics, legal advice, technological services, IT, messaging and delivery services, maintenance, security and surveillance, advertising and marketing, call centers, etc.

• Public authorities, courts, and tribunals when there is a legal obligation to provide the data.

What channels do we use to collect your data?

INCENTIVA collects personal data through the following channels:

• Email.
• Forms/Questionnaires

What categories of data do we process?

• Name and Surname
• Address
• Email addresses
• ID Card

What security measures do we apply to personal data?

INCENTIVA informs you that it applies the necessary security measures to prevent theft, alteration, or unauthorized access to data, taking into account the state of the art, application costs, and the nature, scope, context, and purposes of the processing, as well as varying probability and severity risks for the rights and freedoms of natural persons.

What can you do if you no longer want to receive Program communications?

In accordance with the LSSI, you can unsubscribe from the Program at any time by contacting INCENTIVA through any of the following channels:

• Office: Segundo Mata, 1 - 28224 Pozuelo de Alarcón - Madrid
• Phone: 91 799 1908
• Email: info@incentiva.es

What are your rights?

You have the right to know if INCENTIVA processes your personal data. You also have the right to:

• Access your personal data.
• Request the rectification of inaccurate data.
• Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Object to the processing of your data for reasons related to your particular situation, requesting that it not be processed by INCENTIVA.
• In certain circumstances, request the limitation of the processing of your data, in which case we will only retain it for the exercise or defense of claims.
• Withdraw your consent at any time, without affecting the lawfulness of the processing carried out before such withdrawal.

When you exercise your rights of deletion, objection, limitation, or withdraw your consent, INCENTIVA will cease processing your data, unless for compelling legitimate reasons or the exercise or defense of potential claims.

• Office: Segundo Mata, 1 - 28224 Pozuelo de Alarcón - Madrid
• Phone: 91 799 1908
• Email: info@incentiva.es

Always remember to include a copy of your ID or equivalent document with your request so we can verify your identity.

If you are not satisfied with how we have handled your rights, you may file a complaint with the Spanish Data Protection Agency via www.aepd.es.

INCENTIVA has been audited by Albatros Data Protection, S.L., obtaining the Data Protection Compliance Certificate. As a result, we have adopted all technical and organizational measures to ensure data security and confidentiality in your processing activities. For more information on INCENTIVA's privacy policy, visit our website: www.incentiva.es/privacy